Technical Service & Support
Car Wash Technical Support
For technical support, please call 1-800-976-WASH (9274)
Every day, your Service Department touts the benefits of Factory Trained Service for the vehicles you sell. After all, who’s better than a Factory Trained Technician to take care of what their product?
With Broadway, you too can have that “Done Right” experience with Broadway Factory Service and Support. We offer multiple options to let you control your ownership experience:
A team of trained experts, based at our factory, are available to help answer questions, send parts or chemicals, walk you through adjustments or dispatch a Technician if needed. No manufacturer will help the Do-It-Yourself wash owner better than Broadway.
Sometimes you don’t have time to wait for the next available operator and simply need to get the word out and get a response back promptly. For less urgent concerns you can also Email our Service Support Team and enjoy the convenience of communicating on your schedule.
Helpful Hint: Add a picture with your description to save time and speed up the diagnostic process! Receive a response within 1 hour between 8am – 5pm.
Factory Service Technicians:
When you have a Broadway Technician, you’re getting a Factory Trained Car Wash Technician, not a general shop equipment mechanic. With an ample supply of Genuine Broadway Service Parts, our Technicians are fully equipped to handle all of your service and maintenance needs. Backed with our industry-leading warranty, all Service Work and Genuine Broadway Parts come standard with quality assured.
Preventative Maintenance Programs:
With Broadway, you control your wash ownership experience. From Supported Self Maintenance to Carefree, we have a Factory Maintenance Program that’s perfect for you.
Contact Broadway for factory support of your Broadway Wash System or to learn more about our Preventative Maintenance Programs.
Broadway Wash Equipment is built to last two to three times longer than the competition. No matter how old your Broadway happens to be, Genuine Broadway Replacement Parts are in-stock and ready for prompt delivery to you or your Service Technician, helping keep your Broadway running like new!
Broadway takes the guesswork and headache out of which chemicals are right for your wash process, without paying a premium. Broadway’s extensive line of Premium Car Wash Chemicals are tested and proven effective to produce the highest quality of clean for a low per/car price in your Broadway Wash System.
When you use Genuine Broadway Wash Chemicals with your Broadway Cloth Wash, not only will you get a great clean at a low price, we will also provide a Cloth Life Warranty for no additional charge.
Specialized chemicals are available for wheel cleaning, pre-soak, waxes, polishes, conditioners and drying let you optimize your car washing process to deliver a shine you’ll be proud to offer.
Call: 1 (800) 976-WASH (9274) to learn more about proven Genuine Broadway Chemicals for your Broadway Wash System or send us an email if you prefer.
Already using Broadway Chemicals and need current Safety Data for your records? Email your Request for Safety Data below.